June 23, 2024

Vodafone Ireland turns to Amdocs to drive enhanced customer experience

Vodafone Ireland turns to Amdocs to drive enhanced customer experience

Duncan is an award-profitable editor with much more than 20 yrs working experience in journalism. Owning introduced his tech journalism job as editor of Arabian Laptop or computer News in Dubai, he has since edited an array of tech and digital marketing publications, including Laptop or computer Company Review, TechWeekEurope, Figaro Digital, Digit and Internet marketing Gazette.

Vodafone Ireland has picked Amdocs, a provider of software program and products and services to communications and media organizations, to changeover its infrastructure and software workloads to the cloud, enabling an enhanced customer expertise and rapid adoption of the most recent 5G innovations.

Less than the agreement, Amdocs Shopper Expertise Suite (CES) will migrate from Vodafone Ireland on-premise to the cloud, providing the Irish operator with higher flexibility and capacity to guidance its foreseeable future expansion.  

Mairead Cullen, CIO at Vodafone Eire, explained: “Moving to the cloud is a key aspect of our approach as we look to grow to be even more dynamic, agile and responsive to our customers’ needs. We have a very long-standing romantic relationship with Amdocs and we’re delighted to be collaborating with them on this crucial initiative.”

Anthony Goonetilleke, group president of know-how and head of approach at Amdocs, reported: “By migrating its IT expert services infrastructure to the cloud, Vodafone Ireland can guarantee it has the foundations in area to attain expansion and further greatly enhance the experience of its prospects.

“We are enthusiastic to be taking these a central job in the company’s cloud strategy.”

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Tags: Ireland, telecoms, Vodafone

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