If you can’t remember your Xbox account password, follow these steps to sign in using the www.microsoft.com/link code:
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Turn on your Xbox console and press the Xbox button on your controller to launch the guide.
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Navigate to Settings > Profile & System and select your existing Xbox account.
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In the new window, choose the option to “Use another device.“
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An alphanumeric code will appear on the screen. Take note of this code or keep the display open.
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On another device, open a web browser and visit www.microsoft.com/link.
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Enter the code you noted in Step 4 into the empty field and click “Next.”
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Input your email, phone number, or Skype ID associated with your Microsoft account and select “Next.”
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Enter the password for your Microsoft account and click “Sign in.”
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You may be asked if you want to stay signed in to your Microsoft account. If you’re using a trusted device, select “Yes.”
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A notification will appear, confirming that you have successfully signed in to your Xbox account. You can verify this by returning to your Xbox console.